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    Customer Success Ambassador

    ByBlacks.com Inc. is seeking two Customer Success Ambassadors to work with us this summer 2020. The position will include opportunities to learn about various systems including Content Management Systems (CMS) for building and updating websites, Customer Relationship Management (CRM) for communicating with clients, Accounting systems for invoicing, Social Media management software, and Internal Communications software.

     

    JOB SUMMARY

    The Customer Success Ambassador ensures that clients have the best experience in their communications with ByBlacks.com, following industry best practices.

    ELIGIBLE APPLICANTS

    Candidates must be between the ages of 18 to 29 with some post-secondary education and able to work part-time for two to three months.

    LOCATION

    Work duties will be performed remotely due to COVID-19.

    APPLICATION REQUIREMENTS

    Working knowledge of Microsoft Office programs, customer service and an understanding of social media marketing.

    Current enrollment in communications, marketing, or business administration College/University program and familiarity with Black Canadian owned businesses is an asset.

    APPLICATION DEADLINE: July 24, 2020

    Applications should be submitted to This email address is being protected from spambots. You need JavaScript enabled to view it.

    About ByBlacks.com

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    ByBlacks.com is the top-ranked award-winning online magazine focused exclusively on telling Black Canadian stories. With over one hundred writers to date covering a range of editorial content, we also provide a free business directory for Black Canadian owned businesses, free events listing and promotional services for our clients.

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