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GET HELP | LOG A TICKET

You have reached our new online ticket system for getting help from the ByBlacks.com team.

When submitting a ticket, please make sure to select the Department that best covers the help required.

Our Customer Success Team provides support Mondays to Fridays (except for public holidays), from 09:00 to 17:00 EST.

Due to the various timezones of our readers, we cannot offer live support. However, be assured that your ticket will be answered as soon as possible in the before-mentioned schedule.

Please provide as much information as possible regarding your enquiry (working links if you are requesting technical support, accurately describe your problem and steps to replicate it etc).

If you are requiring technical support, please set up a user account first by clicking here.

Knowledgebase

Social Media Social Media

Get your event or business promoted on our social media channels. Your posts are curated and optimized for each social media platform.

Currently, we post to our Facebook Fan Page, Instagram, LinkedIn, Pinterest, Twitter and Tumblr accounts connecting to over 15,000 fans/followers.

Marketing investment per post is $150 plus HST.

Minimum purchase 2 promotional posts.

Events Events

Event producers, promoters and marketing agencies can get info on how to add and set up an event on ByBlacks.com.

FEATURED EVENT LISTING 

Get your event listing to stand out! 

Have your listing featured on our events page for just $75 per week (plus HST).

Key benefits:

  • Your event will be at the top of our events page and will be one of the first listings people see.
  • Your event is featured on the right sidebar as a featured event. 
Sponsored Articles Sponsored Articles

From business profiles to product reviews, our team can craft original and inspiring content that conveys your message and distribute that message to our educated, informed and engaged readers.

  • Your article is written by one of our experienced writers
  • One social media post promoting article across six of our platforms
  • Dedicated e-blast promoting article  

Total Value: $3,000
Total Investment Per Article: $1,000

E-Blasts E-Blasts

FEATURED DIRECTORY LISTING 

Get your business listing to stand out!

Have your listing featured in your respective business category for just $149 per month (plus HST).

Key benefits:

  • Your business will be one of the first listings people see in your category.
  • Your business will be featured on the right sidebar as a featured business. 
  • Get an additional 50% discount off Digital Ad campaigns, with a one-year commitment ($900 plus HST).
Digital Banner Ads Digital Banner Ads

We offer a customizable mix of targeted advertising opportunities across different areas of the site. We offer high-impact branding solutions as well as conversion-focused products. Our advertising menu is highly flexible and can be tailored to your business, budget, and marketing goals. Choose from our highly visible primary ad placements. All prices quoted below are plus HST.

Leaderboard Banner

  • Appears above the fold on every page of the website
  • Ad size is 728px wide by 90px high
  • Static $300 weekly | CPM $15 
  • N.B. Multiple ads will rotate in this position

Big Box Banner - Right Side Top

  • Appears above the fold on the top right-hand side of 99.99% of our web pages.
  • Ad size is 300px wide by 250px high
  • Static $180 weekly | CPM $10 
  • N.B. Multiple ads will rotate in this position

Big Box Banner - Right Side Bottom

  • Appears below the fold on the bottom right-hand side of 99.99% of our web pages.
  • Ad size is 300px wide by 250px high
  • Static $120 weekly | CPM $7 
  • N.B. Multiple ads will rotate in this position

Page Take Over

  • The entire screen displays your ad; users have to close the screen to continue navigation.
  • Ad size is 1920px wide by 1080px high for optimal view.
  • Static $970.00 weekly | CPM $65
  • N.B. Multiple ads will rotate in this position

VOLUME DISCOUNT RATES

10% - Monthly, calculated as 52 weeks divided by 12 

20% - Quarterly, represents 12 weeks to 25 weeks

40% - Semi-annual, represents 26 to 51 weeks

50% - Annual, represents 52 weeks or more

 

AD FEATURES

Diverse Targeting - Display your ad based on geographic locations (country, province, city, etc.).

Keyword Targeting - Our platform allows advertisers to display ads based on their keywords.

Affiliate Marketing - We support HTML codes or tags and rich media banners from third-party providers, and affiliate programs.

Flexible Reporting - You have the ability to review your ad performance at any time, and view real-time results from your campaign. Find out your impressions, clicks and Click Through Rate (CTR).

AD SPECS, BOOKING + MATERIAL DEADLINES

Booking Deadlines- Bookings can be accommodated at any time via our online ad management system. We recommend booking as far in advance as possible to guarantee your preferred ad space and timeline.

Specs - All banners should be 100kb or less. Please deliver banners as .jpg, .png, .swf and/or .gif file. For .swf we recommend using the following clickTAG code: on(release) { getURL(_root.clickTag, “_blank”); }

Need Help? - Please send creative via email to sales@byblacks.com. For an explanation of different banner ad types click here.

Directory Listing Directory Listing

FEATURED DIRECTORY LISTING 

Get your business listing to stand out!

Have your listing featured in your respective business category for just $149 per month (plus HST).

Key benefits:

  • Your business will be one of the first listings people see in your category.
  • Your business will be featured on the right sidebar as a featured business. 
  • Get an additional 50% discount off Digital Ad campaigns, with a one-year commitment ($900 plus HST).

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About ByBlacks.com

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ByBlacks.com is the top-ranked award-winning online magazine focused exclusively on telling Black Canadian stories. With over one hundred writers to date covering a range of editorial content, we also provide a free business directory for Black Canadian owned businesses, free events listing and promotional services for our clients.

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