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• Select the Department (Sales, Editorial, Tech Support) that best covers the help required.
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Our Customer Success Team provides support Mondays to Fridays (except for public holidays), from 09:00 to 17:00 EST.

Summer Hours (May 1 to labour day) are 09:00 to 18:00 EST Monday to Thursday and 09:00 to 12:00 EST on Fridays.

Due to the various time zones of our readers, we cannot offer live support. However, be assured that your ticket will be answered within two business days in the before-mentioned schedule.

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Knowledgebase

Company info

Get help on ByBlacks.com company policies, contact info, team members and how the company was started.

Digital Banner Ads

Get help on ordering ByBlacks.com digital banners.

Directory Listing

Get help on how to get your business directory listing featured on ByBlacks.com.

Editorial

Get help on how to pitch a story idea, or get a sponsored article on ByBlacks.com.

Job Postings

Get help on how ByBlacks.com job posting service works.

People's Choice Awards

Get help and info on our ByBlacks.com People's Choice Awards.

Restaurant Week

Get help and info on ByBlacks Restaurant Week, Spring and Fall Editions.

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